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Conejo Valley Days 2016

13 May

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We have a booth at Conejo Valley Days this year. It’s the 60 th anniversary of the event, so we felt it was important to represent. Here is a picture of sunset Friday night and we are looking forward to a great weekend!

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Had to share this outstanding review

15 Jul

Brucar Locksmith and it’s employees really try to go above and beyond for their customers.   Getting positive feedback feels good because it is proof that the hard work is paying off. It also really helps get the word out there to those who don’t know about Brucar.  If you have a good experience in either or storefront or when a technician came to you, please share if you have the time!   This is from 6.23.2015 from Yelp.

“We’ve used many locksmiths over the 20 years we’ve lived in the Conejo Valley and have had some unpleasant experiences.  Locksmiths not showing up on time, providing shoddy workmanship at unfair prices, and simply rude or unprofessional behavior seem more the norm than the exception.  All that changed for us the first time we used Joe at Brucar Locksmith.  If there is ever a business that deserves an exceptionally high Yelp review it is this one.  Their response time is incredible and not once has Joe shown up for a job later than promised.  He is about as courteous and professional as any tradesman I have ever used, and not only that, he is a really likable  guy.  Our Baldwin locks are somewhat complicated and we’ve had other locksmiths have problems repairing them.  It is  obvious Joe is a true expert at his craft the moment he goes to work.  Confident, quick and a perfect outcome every time at prices that are unbeatable.  I will honestly never call another locksmith and would recommend Brucar and Joe to anyone looking for the very best in both service and value.”

Don’t go at it alone! We offer professional advice for FREE

22 May

Buying a new gate that you plan to install a ‪lock‬ on? Talk to a ‪‎locksmith‬ before hand so that what you want can not only be done, but done the way you want it.

Brucar Locksmith is always willing and able to be a part of the planning process, so that when it is time to install locks, there are no surprises.  Know you have a professional on your team to help you make educated decisions regarding doors‬, locks, ‪‎keys‬, ‪gates‬, ‪‎safe‬ etc.

There is no cost for offering our professional advice. Call today for assistance in choosing locks for a new door, gate or if you are looking for a safe but just don’t know what is best. 805-241-0777

Brucar Locksmith earns Angie’s List 2014, 2013, 2012 Super Service award

15 Mar
Customer service is what our company is built on.  Brucar's locksmith's are knowledgeable in all facets of locksmithing: residential, commercial, safes and auto, for the ultimate service experience.

Customer service is what our company is built on. Brucar’s locksmith’s are knowledgeable in all facets of locksmithing: residential, commercial, safes and auto, for the ultimate service experience.

Just find a locksmith you trust! Then you can never need one.

1 Jul

As any small business, Brucar Locksmith works hard to get the attention of new clients while also working even harder to retain current clients.  How we do that is with great service and reasonable pricing.  And honesty.

Not every locksmith company is that way, or what they seem.   This has been discussed time and time again by us and other locksmiths around the country.   But at some point we thought, why perpetuate fear??   Instead,  we chose to focus on all of the positive reasons you should use Brucar Locksmith (or any legitimate locksmith that you trust), and limit focusing on all the negative reasons to be wary of the infestation of fake locksmith companies that pop up on local searches for locksmiths.

We learned pretty quickly that we can’t beat them.  Them, being the locksmith scammers.  They are all over Google and Yahoo and Bing maps, little red pins of hope for someone who is searching for a professional locksmith company with a store:  to get a key copied, or get a lock rekeyed or fixed without paying for a service call, or most likely, for an emergency lockout.

So instead of pouring money into advertising, we did what we do best.  We advertise locally, and most importantly, have reached out to our community.  Brucar Locksmith will always make sure our clients, old and new, feel safe, respected and well taken care of.  That is our plan for success.

Recently, there was a report on ABC’s The Lookout that focused on the issue I mention above.  Locksmith scammers.  Fake Google listings. Fake addresses.  Locksmith companies that advertise as local but are the furthest thing from it.  What we already know was solidified and the plan was to share the video on this blog.

To round out the post, we had an emergency call in the evening right after the ABC show aired.   At 2 am we got a call from a woman locked out of her home.  When we got there and opened the door for the exact price quoted on the phone, the woman told us that we were not the first locksmith she called.  She Google searched and saw that there was a closer locksmith that advertised as being in the Janss Marketplace in Thousand Oaks.  She also knew who Brucar Locksmith is.  She has seen our vans, seen our storefront.  But at 2 am, she chose to call the company that seemed to be closer to her.

Her account of what happened when this “Janss Marketplace locksmith” arrived could have been a part of the ABC expose!!  The person arrived in an unmarked personal car and immediately told her that he would drill and the cost would be minimum 8x what was quoted on the phone. (let me say that sometimes, drilling IS NECESSARY! The difference is the locksmith using drilling as a last resort as opposed to the first thing he does).  The client told us she felt that something was wrong and refused the service which turned into the “locksmith” bargaining with her.  Ultimately, she handed him $20 to cover the quoted service call fee and called Brucar Locksmith.

If you have met us, or used our locksmith services, please take a moment to put our number-805-241-0777, into your phone under LOCKSMITH.  And if you are one of the people who think they will never need a locksmith? We truly hope that you never do.  But why not just be prepared?

“By failing to prepare you are preparing to fail.” Benjamin Franklin

Here is the link for the video if you missed it! Just copy and paste into browser.

http://www.viewbix.com/v/Meni-Agababeyev—Busted-/fa313beefe244f1b90db71ad2dc03b92

LOVE these unique keys!

12 Feb

We have a few different Valentine’s Day themed key blanks in stock.  Bring yours or your loved one’s house key in to Brucar Locksmith’s storefront and you can get a working duplicate in no time!  Makes a unique, thoughtful gift for anyone!  Happy Valentine’s DayImageImageImage

Robbery at Gunpoint in Thousand Oaks. Please read and share to keep you and your family safe.

1 Nov

I arrived at work this morning to this article in my newsfeed about a woman robbed at gunpoint at her home.  In Thousand Oaks, from the  TO Acorn.

Amazed that this happens in our safe community of  Thousand Oaks, I am most concerned with the fact that: “The men had entered the home through an unlocked side entrance, said TOPD Sgt. Eric Buschow.”  Of course it could have been a simple part of her morning routine, and that she had JUST gone out that door to let a pet in, or to water the plants.  But it could have also been just unlocked.

Unfortunately, there is cause to be extra cautious.  Not to be an alarmist, but PLEASE MAKE SURE YOU LOCK YOUR DEADBOLT on EVERY door leading to the outside!

Don’t have a deadbolt you say?  Call 805-241-0777 and have one installed. Professionally.

Won’t ever happen to me, you say?  Please see article.  We live in a safe community, yet taking basic precaution is paramount!   We are so glad she was not hurt.
Brucar Locksmith has a storefront AND 24/7 mobile service.  Our professionals can fix locks that are not working properly instead of replacing!  We can also provide insight on high security locks, safes and other basic security for your home.  Thank you for listening.  Please be safe.  Please share.

If links did not work, copy and paste into browser: http://www.toacorn.com/news/2012-11-01/Front_Page/Woman_held_at_gunpoint_in_home_invasion_robbery.html

Don’t be fooled, a local number does not always mean a local company

17 Jul

Another client story that is worth sharing:  A man comes in to Brucar Locksmith’s store today to make a copy of a key.  He tells us how happy he is to have found a local locksmith that has a store that is real!

He has some rental properties in the Conejo Valley and a few weeks ago, while on vacation, he got a call from a tenant who was locked out of an inside door in one of the properties.  The owner called a “local” locksmith and when the “locksmith” arrived, he told them it would be over $400.00.  This was on a weekday at 5:30 pm.  Luckily, they had more sense than to fall for such a price.  After doing some research, the client found that the company was NOT local, but they were in Michigan!

He then asked me, ” what would you charge for this?”  Our quote for a lockout is about $65.00.  Depending on the situation (time of night, condition of door lock) the price should not have gotten over $120.00.

Moral of the story?  Just because a service company you find online has a local phone number, does not mean they are in the area.  And if they claim $15-$19 to come out, beware of how quickly the price will go up past that initial quote. Especially when dealing with your security, find a company BEFORE you need it.

For your locksmith needs, Brucar Locksmith is based out of Thousand Oaks and has a storefront near your local Trader Joe’s.  You know us.  Put our number in your phone, give it to a neighbor, put it in your kids or parents cell phone.  Our promise to you is that we will always give the best service for the best prices.   24 hours a day 7 days a week!

Happy Anniversary to Brucar Locksmith!

2 Jul

One year ago on July 1, 2011, Brucar Locksmith opened it’s first storefront location at 355 E. Avenida de los Arboles in Thousand Oaks.  We still have mobile service 24/7, yet it was time to give our customers somewhere to go to get keys professionally made (and they work!!).   Our storefront also serves to build trust with our neighbors, and to make sure that they know they are dealing with a true local company, one who lives and works in their community.  At the store, we make all kinds of car and house keys, mailbox keys, safe deposit keys and painted keys. We also sell safes and have a small safe showroom.  Thank you for your support and we look forward to being your trusted lock and key shop for generations to come!  Like us on Facebook for information about our first annual customer appreciation shindig.

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There is a locksmith shop in Thousand Oaks!

Transponder car keys: what are they and what do they do?

4 May

The general definition* of a transponder is ‘a type of radio or radar transmitter-receiver that transmits signals automatically when it receives predetermined signals. ‘  (Transponder  + responder  = Transponder)

A transponder can be as small as a grain of rice

Actual size of a transponder

When a car key is called a transponder key, that means there is a chip (a transponder) in the plastic top of the key which sends and receives a signal from the cars computer, and allows the ignition to be turned on, ONLY if the transponder matches the car.  They have been used by some car companies for over 15 years, but most likely within the past 10.  Each car manufacturer has different years they began using transponder keys, if at all.

Standard transponder car key blank

What does this mean for you?  Are you unsure if your key has a transponder?  Our technicians can instantly tell you if your key has a transponder if you bring it into our storefront in Thousand Oaks.  We had a customer bring his key in to make a copy, telling us ‘it has a chip in it’.   We took his word for it and ordered him the key blank with transponder.  The next day he came back to get the copy made.  When our locksmith put his key into the machine to make the copy, it read as ‘no transponder found’.  We explained to the customer that he in fact did NOT have a transponder key and we could make him a copy for much cheaper.  He would not believe us!  He said ‘ the Home Depot  told me there was a chip in it.’  We knew right then that the customer had gotten misinformation about his key and had been over charged on more than one occasion, unnecessarily.  This is one of the reasons that we encourage you to use a professional locksmith for your key needs.  You will get the correct information from the beginning and will save time and money.  Since he had no transponder in his key, we were able to make a key for a fraction of the cost of a transponder key.  I know he appreciated our knowledge and honesty.

Electronic Head style transponder car key

But what if your key does have a transponder in it?  First of all, getting another transponder key made that will work in your car will be more expensive than a regular car key.  You can go to the dealer, but we recommend spending less money for the same thing by using us, your local locksmith.  Brucar Locksmith has many transponder keys in stock and has the technology in the store to make your key on the spot.

Did you lose your key all together?  Don’t worry, we can also originate a key for most cars directly from the vehicle.

Don’t forget: we will always charge less than the dealer and less than any of the competition in the field.  If you only have one working key for your car, we recommend getting a second one.  Making a copy is much less expensive than originating a key, by a lot.  Planning ahead and making sure you have 2 working keys for your car is a simple way to be sure you are covered if anything ever happens to your keys.  But nothing ever happens to keys, right????

For any key, lock or safe needs, visit Brucar Locksmith at 355 E. Avenida de los Arboles in Thousand Oaks at Moorpark Road.  Or call 805-241-0777 to schedule service or ask questions.  We are available 24/7.

*http://dictionary.reference.com/browse/transponder